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PCS employs a team of field experienced help desk trainers and installers who answer customer support calls on PCS’ toll free hot line (800-247-3061 Ext.3). Technical support is delivered via Citrix based remote desktop technology. This allows our support technicians to better examine and diagnose system issues to resolve problems. Our technical support team is available during all school operating hours, 7am-7pm E.S.T.

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